Wine Club members are eligible for free delivery within the western USA, although deliveries to some states are not possible, Alabama, Arkansas, Delaware, Florida, Illinois, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nevada, New york, New Hampshire, New Jersey, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont and West Virginia. Unfortunately we do not currently offer Wine Club to customers outside the US.

Please email karl@charlemagnefinewines.com and our Customer Service team will be pleased to arrange a replacement. Please note that we will need to collect the damaged case.

Please email karl@charlemagnefinewines.com. As part of our Quality Guarantee, we will provide a credit, replacement or refund.

You can indulge someone’s vinous passion by treating them to six months or a year’s membership to the Wine Club. All you need to do is select which level and case to base their membership on. We will send you a personalised letter to give to them on the day so that the joy of this special gift is started before their first case arrives.

It's a question we don't yet have the tools to answer. Einstein's general relativity says that when a black hole is created by a dying, collapsing massive star, it continues caving in until it forms an infinitely small, infinitely dense point called a singularity. But on such scales quantum physics probably has something to say too. Except that general relativity and quantum physics have never been the happiest of bedfellows – for decades they have withstood all attempts to unify them. However, a recent idea – called M-Theory – may one day explain the unseen centre of one of the universe's most extreme creations.

If your order has not arrived within six working days of your delivery notification email, please contact the Wine Club Team.